Help Center

How to Load a Video on a Tribute Video Book

Updated 2 weeks, 2 days ago

Your Video Book arrives with your Tribute already loaded. Follow these steps if you ever want to replace the video on it.

On a Mac

  1. Connect the video book to your Mac with the USB cable supplied.
  2. A new USB drive appears on your desktop. Double-click to open it.
  3. Open the video folder.
  4. Drag your new video file in, and delete the old one — exactly as you would with any USB drive.
  5. Wait for the transfer to finish, then wait another 30 seconds so the book can process the file.
  6. Eject the drive by dragging it to the Trash.
  7. Disconnect the cable.

On a PC

  1. Connect the video book to your PC with the USB cable supplied.
  2. A new USB drive appears — usually named something like USB (F:). The drive letter varies from computer to computer. Double-click to open it.
  3. Open the video folder.
  4. Drag your new video file in, and delete the old one.
  5. Wait for the transfer to finish, then wait another 30 seconds so the book can process the file.
  6. Right-click the drive in File Explorer and choose Eject.
  7. Disconnect the cable.

If it doesn't play

Give it the full 30 seconds after the transfer — the book needs that time to read the new file. If it still won't play, check there's only one video file in the folder, then email support@tribute.co.

Still stuck? Email support@tribute.co and we'll help you out.